Dispatch times
Orders placed on a business day are dispatched within one business day. Orders placed at the weekend or on a public holiday go out on the next business day.
Orders
Shipping & delivery
Know exactly what happens after you place an order.
Delivery times
Delivery normally takes 2–5 business days depending on your location. You receive a tracking link as soon as your parcel leaves us.
Shipping costs
Shipping is free on orders over $75. Below that threshold, the exact shipping cost is calculated at checkout before you pay.
Address changes and damaged parcels
Need to change your address? Contact us before the parcel ships. If your parcel arrives damaged, get in touch with a photo and we will sort out a replacement.