Frequently asked questions

Orders are dispatched within one business day. Delivery usually takes 2–5 business days depending on your location.

As soon as your parcel leaves us you receive a tracking link by email. You can also see order status in your account.

You can return unused items within 14 days of delivery. Contact us and we will guide you through the process.

All major credit and debit cards are accepted at checkout through an encrypted payment connection.

Get in touch as soon as possible. If the parcel has not shipped yet we can still update or cancel it.

Use the contact page and include your order number — we reply within one business day.